Live before your tea gets cold
From first message to packed order
Three steps to set up, and then one loop that runs on its own. Here is every part of it — including the moments the agent deliberately stops and gives the thread back to you.
Same day
Most shops are live within the hour
~12 min
Total setup, spread over three steps
Zero
Lines of code on your website
Setting it up
Three steps, and the last one runs by itself. Only the middle one asks anything of you, and only once.
Connect your channels
Sign in with the account that already owns the page. The agent watches what you point it at and nothing else.
- Facebook and Instagram connect through Meta's own login — you approve the pages, we never see a password.
- WhatsApp Business connects by number. TikTok and Telegram are the same flow on Growth and above.
- Pick per channel whether the agent answers comments, DMs, or both.
- Nothing is installed on your website, and no code changes hands.
In the dashboard
Teach it your business
Everything the agent is allowed to say comes from this step. It quotes what you give it and nothing else.
- Upload a spreadsheet, or connect WooCommerce, Shopify or Webflow and let it read products, variants, prices and stock directly.
- Set delivery charges by area, return window, and the payment methods you accept.
- Paste a handful of your own past replies. It picks up your greetings, how much you explain, when you keep it short.
- Write the rules it must not cross — discounts it cannot offer, claims it cannot make.
In the dashboard
Let it sell
It answers in the thread, in the language the customer opened with, and closes the sale where the customer already is.
- Answers in Bangla, English or Banglish, following whichever the customer used.
- Quotes live stock, so sold-out variants stop being offered the moment the last one goes.
- Collects size, address and payment method inside the conversation.
- Writes the order and the customer record into your store, ready to pack.
In the dashboard
What happens in the seconds after a message
Six things, every time, in this order. The fifth is the one that keeps the agent from saying something you would have to apologise for.
The message lands
A comment, a DM or a WhatsApp message arrives and joins that customer's single thread, alongside their past orders and any open ticket.
It works out the ask
Price, stock, delivery, a complaint, or three of those in one sentence. Multiple questions in one message are answered in one reply.
It checks your catalogue
Prices, variants and stock are read from what you connected — live, at the moment of asking, not from a copy taken this morning.
It drafts in your voice
The answer is written the way your past replies are written, in the language the customer opened with.
It checks itself
Against your rules and against what it actually knows. Anything it cannot support from your catalogue or policies does not get sent.
It replies, or it stops
Confident and inside the rules, it answers. Otherwise it hands the thread to you with everything it had worked out so far.
One sale, line by line
A real shape of conversation, with a note against each turn saying which part of your setup produced it.
Apu ei kurta ta ache? Medium lagbe
Arrives as an Instagram DM. Same thread as this customer's past orders.
Ji ache! Medium e 3 ta baki. Dam ৳1,450.
Stock and price read live from your catalogue — never guessed, never rounded.
Sylhet e deliver koren? Koto din lagbe?
Two questions in one message; both answered in one reply.
Ji, ৳120 delivery charge, 2–3 din. Confirm kore dibo?
Delivery charge and timing come from the rules you set once, at setup.
Ha korn. Address: Zindabazar, Sylhet. Cash on delivery.
Name, address and payment method collected inside the thread.
Order confirm hoye gche — #1043. Kal pathabo, thank you!
Order written into your store. Stock drops by one the same second.
When it stops and asks you
An agent that never hands anything back is not confident, it is unsupervised. These are the four cases where it steps aside.
It does not know
The answer is not in your catalogue or your policies. It says it will check rather than inventing a plausible number.
You made it a rule
Discounts, wholesale, anything you marked as yours to answer. It stops on your instruction, not on its own judgement.
The thread turns
A complaint, a refund, an angry customer. These go to a person, with the history attached.
You start typing
Open any thread and take over mid-sentence. It steps back with the history intact and hands back when you are done.
Connect one channel and watch it handle the next ten conversations before you decide. 14 days, cancel from the dashboard.
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Connect one channel and watch the agent handle the next ten conversations — in your voice, with your real stock. If it does not earn its place, cancel before the trial ends.